Billing
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I didn't receive my purchase, but I got charged.
Hi, Villager!Sorry for the inconvenience! :/If you made a purchase, was charged, but did not receive the purchase, please try closing the ap...
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I would like a refund for an accidental purchase.
Hi, Villager! ;)Thanks for reaching out to the FAQs. ;)Here are some considerations regarding the refund policy.-Items bought through downlo...
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How can I check my receipts?
Hi, Villager! ;)Thank you so much for reaching out to us and for playing our game!To check your receipts, please follow the instructions bel...
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I keep getting a "Purchase Failed" message.
Hi, Villager!We're sorry for the inconvenience. Please try closing the app (double press the device's home button and slide up Block Craft's...