The button is available but I cannot watch the video
Last Updated: 191d
Tapping the button to watch a video ad and not getting a response from the game usually indicates an unstable internet connection. This is because watching an ad requires our game server to send your device which ad to watch. If your internet connection is having trouble, that request might never reach our server, thus your video ad won't start.
If this is a consistent occurance, please refer to this article for tips on how to improve your internet connection quality.