I have not received an item purchased with real money

In order to make an in-app purchase, we connect you to your device's store (Apple, Google). When this happens, if there is even a slight con...

I accidentally purchased an item with real money

Items bought through in-app purchases are generally non-refundable. However, there are special cases where a refund can be granted, although...

How can I check my purchase receipts

Any information in regards to your receipts or proof of purchase is handled through Apple/Google (depending on your device). You can retriev...

I'm unable to make real money purchases (iOS)

The payment process for all in-app purchases (IAPs) are directly mediated by Apple. This includes what payment methods are accepted for each...

I'm unable to make real money purchases (Android)

The payment process for all in-app purchases (IAPs) are directly mediated by Google. This includes what payment methods are accepted for eac...

How can I check my receipts?

Every time you make a purchase that charges your credit card, iTunes or Google Play sends you all your purchases receipts directly to the ...