- Make sure your internet connection is stable;
- Check if your payment method is updated and that it is accepted by Google Play Store and/or Apple App Store;
- Last but not least: Close the game and reopen it to check if the items were delivered!
I was charged for a purchase, but I didn't receive it!
Last Updated: 8d
An unstable internet connection, or the lack of it, can cause a delay in the purchase delivery!
If you have recently made a purchase but you didn't receive the items, please follow the steps below:
If you've followed the steps above but you still haven't received the items, please tap here to contact us.