I am having issues with the Events

Hey Zoobster!So you might be missing some rewards from the recent events, offers, or amazing promos. OH no! Usually, Shelly delivers all of ...

I saw a player shooting while on air or underwater

Recently we have been notified by the best community of the universe (you guys!) that some players were attacking while they were in the ai...

I receive a connection error when trying to collect a Live Event Milestone reward

Hey Zoobster! We're already working on this! It happens because there is a mission task that is counting points towards your event progr...

How to fix negative currency balance and how does it happen?

Hey Zoobster! If you request a refund for a specific pack you have purchased, the app store will return you the money and the currencies...

I don't have Zooba TV on my phone.

Hey Zoobster ! We know it's been a while since you wanted an update on Zooba TV not showing Ads on your devices and we're sorry for making ...

[3.0.0] NEW VERSION: Character Upgrade update!

Hey Zoobster!!!! We're so happy to finally say: the new character upgrade update is here! So, a lot is changing now, and we don't want yo...

[3.0.0] What level should I be at now?

Hi Zoobster! Did you enjoy our new feature? Right now, all of your characters should be on the same path to the level you were before. ...

[3.0.0] How many item slots should I have unlocked now?

All the item slots will be available for purchase as an optional mini upgrade on the upgrade tree. They appear on levels 3, 6, 9, and 14. ...

[3.0.0] Some of my items have disappeared

Hi Zoobster! So you must have noticed that the following items are not in the game anymore: Nitro Bow Nitro Spear Nit...

I’m getting the wrong rewards from my crate.

Hello Zoobser ! Some of you have contacted us saying that you didn’t get the right rewards from crates you got as events rewards. We’ve been...

My Crates are stuck in a loop !

Hey Zoobster, So it seems that some of you have been stuck in an endless opening ceremony loop for your crates. As beautiful as it might loo...

I can't recover my progress via Facebook or Google Play !

Hello Zoobsters, We’ve heard that some of you are reporting that they are unable to recover their accounts to Google play and Facebook and a...