My character is not responding to my commands!

Since the game doesn't work offline, no command will be answered if the connection is unstable. While playing with a mobile device, even wit...

The ball is moving too slow/freezing!

Since Tennis Clash is an online multiplayer game, it is necessary to maintain a stable connection between both players and the game server. ...

Why does my game keep loading?

The game behaves in such manner when influenced by an unstable internet connection or server instability.Since Tennis Clash is an online mul...

My game keeps closing by itself!

When your game closes for no apparent reason we call it a “crash”. There are several reasons that may cause mobile apps to crash.Sometimes, ...

My device is heating up!

A device that heats up is not unusual and we will help you understand what can cause this and how to prevent it!Here are the main reasons th...

I'm losing Strings!

The game always deducts one string each time a match is started, so if you had connection issues or forfeited the match, unfortunately one s...

Why don't I have the same offers as my friends?!

If you heard about a certain offer someone received but you didn't, don't be upset! You will receive your own unique offers as well. Since t...

There are black bars at either side of the screen!

We intend for Tennis Clash to be compatible for as many devices as possible, but due to the wide array of devices available, there may be ce...

The video button disappeared!

The number of video ads is limited and this depends on the availability of the third-party provider, which is the one responsible for adequa...

I keep seeing the WiFi symbol!

When the game is affected by lag or connection issues, you can notice delays in the actions you perform, and sometimes they may not be compl...

My Facebook friends are missing!

If you are not able to see your Facebook friends list, here's a guide to fix it!The issue here is that Facebook is not syncing your friends ...