Where can I find the game’s Chat and Username rules?

Details on our rules for Chat, user and Club names can be found here in our Fair Play and Safety policy.

Why did I receive a Code of Conduct warning?

If you received a code of conduct warning, it means that one or more of the comments that you posted in the chat were found to be in violati...

Why was my username changed?

If you found that your username was changed to ‘NAME VIOLATION’, it means that your original username was found to be in violation of our Fa...

Why was my friend’s username changed?

If someone you know found that their username was changed to ‘NAME VIOLATION’, it means that their original username was found to be in viol...

Why was my Club name changed?

If you found that your Club name was changed to ‘NAME VIOLATION’, it means that your original name was found to be in violation of our Fair ...

Why was my Facebook account disconnected?

If you found that your Facebook account was disconnected from the Tennis Clash app without explanation, it means that your Facebook profile ...

I’d like to report another player

If you come across any player that you believe is in breach of our Fair Play and Safety Policy, please report them to us. You can report pla...

I’d like to report another player that is at possible risk of suicide or self-injury

If you are worried about another player, maybe because they have mentioned one of the following things in the chat: They have talked a...

I’d like to report an inappropriate/offensive Club name

If you come across any Club name that you believe is in breach of our Fair Play and Safety Policy, please report them to us. All reports are...