If you're referring to the voice chat, please check the article "How does voice chat work?"

If you're referring to the game audio, this is very simple!

First, tap on the Settings button, the gear icon on the right top corner of the main screen. Then, select General you'll be able to toggle on or off the "SFX", which are the Characters’ voices, for example, and the "Music", which are the amusing songs on the game’s main screen and match!

If you have any issues doing this, please, check our article "How to contact us" and send us a report!