Billing
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What are the subscription perks?
The Castle Crush Pro subscription gives access to several perks:- Extra gems in every Free Chest.- One daily Reshuffle of the cards in the S...
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I want to change my subscription.
To change the renewal frequency of your subscription, please cancel the current subscription and wait until the renewal date to subscribe to...
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How can I cancel my subscription?
You can easily cancel the subscription from your device. Please note that deleting the app will not cancel your subscription. To cancel the ...
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I can't subscribe.
There is no Subscription offer in the game store.Castle Crush's subscription is a new feature and it's currently not available for all playe...
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I would like a refund for my subscription.
Items bought through downloadable games (in-app purchases) are generally non-refundable. However, there are special cases where refund is gr...
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I didn't receive my purchase, but I got charged.
If you were charged for a purchase but you didn't receive the bought items, please try closing the app and reopening it after securing a sta...
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I keep getting a "Purchase Failed" message.
In-app purchases (IAPs) are mediated by Google or Apple, depending on the device you use. Generally, all IAPs can only be completed with a c...
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I would like a refund for an accidental purchase.
Items bought through downloadable games (in-app purchases) are generally non-refundable. However, there are special cases where refund is gr...
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I used my gems/gold, but I regret using them. Can I get them back?
Unfortunately, it is not possible to revert a purchase made using gems or coins. Once you spent your currencies with an item, several params...