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Understanding the Rank and Player Level system
New Player Guide
How does Free Trial work?
All about power-ups
PRIME: Gold, Silver and Bronze
My Account/Profile
I did not receive my Clan War rewards
Clan Wars
How do you change your nickname?
How do you set up your country flag?
More
I want to change my username!
I want to change my flag!
I purchased the wrong pack with my credit card.
I need a refund for an accidental purchase
I was billed for a purchase I did not receive!
I am unable to purchase a subscription and need help!
How to change subscription periodicity and what are all my options?
How can I collect Premium Club points?
I've been credited with only 1 Premium Point even though I am a subscriber. What is happening?
I have purchased an item using diamonds/coins, but I haven't received it.
I accidentally spent my coins/diamonds
How do Leagues work?
How do Tournament/Championships work?
How does Conquest mode work?
What are the clan roles and how do they work?
Is it possible to transfer a clan’s commandership?
I was removed from my clan!
How do Clan Wars work?
How do Clan Wars rewards work?
How does Clan War matchmaking work?
How do Technologies work?
What are Global Points and Tech Points?
How does Ricochet Tech work?
How to report Chat spam and Advertisement
Clan chat is not working.
I want to report an offensive username, clan name or clan description.
How are offensive and inappropriate usernames or clan names moderated?
What should I report?
The video button disappeared.
Chat is not working!
My ammo disappeared.
Join the Community!
I have an improvement feedback.
I have a new idea to suggest!
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