Sometimes you can experience a delay in receiving an item you purchased from the game store. This may happen due to the time it takes for your device to communicate with our servers, and vice-versa. If you purchase an item, currencies are automatically deducted, but the game needs a response from the servers to deliver the items. When the server takes too long to answer as it can take up to 24 hours for the purchase to delivered and you are not able to receive the purchase, you can try the steps below and check if the item was delivered:
  • Force close the app;
  • Restart your internet connection;
  • Restart your device