The game must be played while holding your device with both hands in landscape position, tilting right or left to make the bike turn. If your bike does not turn even when you tilt your device during gameplay, please check that your device's accelerometer is working as expected by doing the following:

1. Use your device's settings to unlock screen orientation.

Android: The screen on your Android device switches between portrait and landscape mode in response to the way you hold the device when you run certain apps. Some devices have the home screen to switch screen orientation automatically by default. Check your device's User Manual to learn how to enable the screen orientation.

iOS: Access Apple's Support page below to learn how to enable the screen orientation:

2. Test the screen rotation.

After enabling the screen rotation, open Bike Race and try to change the orientation from "landscape right" (when the charging outlet is near your right hand) to "landscape left". In other words, rotate your device 180 degrees from landscape position.

If the screen orientation does not change, there may be something wrong with the accelerometer hardware. Please consider taking your device to a specialist for an inspection.

If the orientation changes, but the bike still does not rotate during gameplay, please contact our Customer Support team.

*After you are done performing this test, you may lock screen orientation if you wish. Bike rotation based on accelerometer should still work correctly even when the screen orientation is locked.