Hi, how can we help you?
I have a new device. How can I recover my old progress?
My account
Can I delete my account?
I reinstalled the game and lost my progress.
My game keeps closing by itself
Troubleshooting
How to contact us
How can I save my progress?
How can I increase my level?
What happens when I upgrade cards?
Can I change my username?
More
I made a purchase and did not receive it.
I'm unable to make credit card purchases.
I did not receive the crate from my Warzone Offer.
I accidentally used my gold/gems. Can I get them back?
I did not receive the item I have purchased with my game currencies.
I can't make purchases with game currencies
Why is my game lagging? Why can't I deploy cards?
I'm facing stronger opponents
I see the message "Unable to retrieve player data" when I open the game
What are the maximum upgrade levels?
Can I unlock cards from lower warzones?
How can I earn Heroic cards?
How do Free Crates work?
How do Badge Crates work?
Why did I receive cards from lower warzones in my crate?
Why am I not receiving gems after watching videoads?
My username and/or alliance name was changed. What happened?
How can I report abusive language?
How are offensive and inappropriate usernames/alliance names moderated?
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